Chattrik

The Chat solution Who’s As Human as They come!

Chattrik by Astrik is your all-in-one customer care partner Our chat responds to customers focusing on keywords and replying with the most relevant responses. The back AI gives “human centric” answers! Its like talking to a real person, who cares. Monitor and chat with the visitors on your website, respond to support tickets, organize contacts and create a help center to empower customers to help themselves. All of this in one solution.

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Easy Setup. Secure. Evolving

  • Live Chat
  • Ticketing
  • CRM
  • Knowledge Base
  • Chat Pages
  • Team Chat
  • + More

WHY CHATTRIK?

Because Your customers want an easy way to get answers that make sense to them

BE “With” YOUR CUSTOMER

Anticipate your customers' queries pre-purchase. Be present at the right moment, ensuring they choose you with confidence. Outshine the competition consistently!

ORGANIZE YOUR CUSTOMER INTERACTIONS

Break free from scattered customer data! Say goodbye to the struggle of piecing together the customer journey. Welcome to a unified hub where all your customer interactions converge effortlessly.

IDENTIFY QUERIES UPFRONT

Effortlessly spot FAQs and capture help center queries to craft articles and quick fixes, empowering agents to respond swiftly while enabling customers to find solutions hassle-free, no contact required.

HOW DOES CHATTRIK WORK?

All you need to do is to squeeze in a bit of space to embed a small snippet in your website – and its ready.

RealTime Customer Journey Mapping

Gain real-time insights into your visitors' journey! Track their current pages, search queries in your Knowledge Base, and website frequency. Follow their entire interaction journey. Easily identify the team member who last engaged with a customer and keep a comprehensive conversation history.

BE where your customers are

Accessibility is the key to a successful digital experience. Online presence is today's power play. Being where your customers are is key—your competitors know it too. Equip yourself with Live Chat, Ticketing, Knowledge Base, and add-ons to be present and available for your customers anytime, anywhere.

Consolidate and assign conversations effectively

Gain real-time insights into your visitors' journey! Track their current pages, search queries in your Knowledge Base, and website frequency. Follow their entire interaction journey. Easily identify the team member who last engaged with a customer and keep a comprehensive conversation history.

Create a Sharable Knowledge base automatically

Enhance your support with a fantastic, customizable Knowledge Base – loved by both your team and customers. Readily share your team's expertise within chats, and handpick what to showcase publicly. Boost collaboration and satisfaction with this, user-friendly solution!

Have Customer Conversations with Context

Crafting exceptional customer experiences becomes effortless when equipped with shortcuts and Knowledge Base articles to engage within the customer journey's context.

Chattrik

Be Ready to Answer Your Visitors, no matter when they come. Don’t Miss out on Customers Anymore!

Messaging reigns as the favored mode! Your clients have emphatically voiced their preference: messaging is the go-to platform. To meet them right where they need you, you’ve got to align with their communication choice.

Get Chattrik

Chattrik has a bundle of Features and much more, at a price which feels unreal!

Live Chat
Help Center
AI Automation
Ticketing
Routing & Intelligence
Platform
Features
Agent workspace
Data Privacy
Voice
Reports & Analytics
Integrations
Workforce Management